Privacy Policy

Effective Date: June 30, 2026

At Fitzpatrick Plumbing, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

Information We Collect

When you contact us, request service, schedule an appointment, or complete a form on our website, we may collect:

  • Name

  • Phone number

  • Email address

  • Service address

  • Billing information (when applicable)

  • Information related to your plumbing service request

  • Communications between you and Fitzpatrick Plumbing, including text messages and emails

How We Use Your Information

We use your information to:

  • Schedule and manage service appointments

  • Communicate regarding appointments, estimates, invoices, and service updates

  • Respond to questions and customer service requests

  • Process payments

  • Improve our services and customer experience

  • Send review requests after completed service

  • Comply with legal and regulatory requirements

SMS Communications

By providing your mobile phone number, you consent to receive text messages from Fitzpatrick Plumbing regarding appointments, technician arrival notifications, estimates, invoices, service updates, and customer support.

Message frequency varies depending on your interactions with us.

Message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP. For assistance, reply HELP or contact us directly.

SMS consent is not shared with third parties or affiliates for marketing purposes.

Information Sharing

We do not sell, rent, or trade your personal information.

We may share information only with trusted service providers that help us operate our business, such as scheduling, invoicing, payment processing, customer communication, or website hosting services. These providers are required to protect your information and may only use it to provide services on our behalf.

We may also disclose information when required by law or to protect our legal rights.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Cookies and Website Analytics

Our website may use cookies and similar technologies to improve functionality, understand website traffic, and enhance your browsing experience. You may disable cookies through your browser settings if you prefer.

Your Rights

You may contact us at any time to:

  • Request access to your personal information

  • Correct inaccurate information

  • Request deletion of your information where permitted by law

  • Ask questions regarding this Privacy Policy

Contact Us

Fitzpatrick Plumbing

Website: https://fitzpatrickplumbingllc.com

Phone: (913) 386-8210

Email: office@fitzpatrickplumbingllc.comc

If we make changes to this Privacy Policy, the updated version will be posted on this page with a revised effective date.